REPLACEMENT VOICE REMOTE - This is a replacement remote for devices with voice control. COMPATIBLE MODELS - (2nd Gen), 4K, Cube (2nd Gen), Cube (1st Gen) and (3rd Gen, Hanging Design), (3rd Generation), Lite. PAIRING/CONNECTION - Press the Home button for about 8- until the LED starts flashing amber quickly, then the remote control should pair with your device automatically. THE REASON WHY IT WILL NOT WORK AFTER PAIRING: 1. The old remote control's battery has not been removed, which means the old remote control is still paired with the TV. 2. The TV is paired with too many Bluetooth devices. INCOMPATIBLE MODEL- (1st Generation); (2nd generation); (1st Gen); Edition Smart . Suitable for (2nd Gen) LY73PRFit for Trailer (3rd Gen) LDC9WZFit for 4K (1st Gen) E9L29YFit for Cube (1st Gen) EX69VWFit for Cube (2nd Gen) A78V3NFit for (3rd Gen) S3 Gen) L46N Colour:black Material:plastic Package Contents: 1 x remote control Only the above package content, other products are not included. Note: Light reflection and different displays may cause the color of the item in the picture a little different from the real thing. The measurement allowed error is +/- 1-3cm.