About Us - We Doing Jewelry Business Since 2000 Our Company is one of the top retailers for gemstones studded jewelry. We have large selections of one of kind handmade artisan bracelets, earrings, pendants, necklaces and rings. we add new pieces to our store daily. Our jewelry is made from the finest and high quality semi-precious stones, you will not find better quality or value with any other retailers. Our First Aim is Customer Satisfaction. Your satisfaction is guaranteed! Delivery Time - Item will be Shipped Within 24 To 48 hours after payment is cleared The delivery time usually takes 2-3 weeks (max 4 weeks), depending which country & location Customers are responsible for duties and VAT charged by their country of residence. We recommend you contact your local customs office if you have questions about this RETURN POLICY - 1. The Buyer shall inspect the Goods immediately upon receipt and shall notify within 3 days of delivery if the Goods are damaged. 2. In case of return, Seller gets to decide whether or not to accept return. The buyer agrees not to dispute the decision made by..... Refund will be given as money back. Returning something is a painless process, and we guarantee satisfaction on everything we sell! Sorry, we cannot reimburse shipping charges. 3. Buyers have to pay return shipping charges in any case of return back of the parcel. FEEDBACK - If you are not satisfied with your purchased items then contact with us first before leaving negative or neutral feedback or opening disputes. We believe in solving the issues. A positive feedback represents our service, product quality and dedication towards customer's satisfaction. Our future business depends on your satisfaction or positive feedback with "5-star rating". Weekends & Holidays. Since we receive many emails daily, please be patient! FAQ's - Q.(A)ARE THE ITEMS YOU ARE SELLING BRAND NEW? We only sell brand new items. We do not sell used jewelry. All our jewelry is 100% natural conflict free. We do not sell fake or lab created gemstones. Q.(B) WHAT ARE YOUR BUSINESS HOURS? Our business hours are Monday thru Friday, 10:00AM to 6:00PM, excluding holidays.