1. If you have any issues with the item you purchased, please contact us as soon as possible. We will do our to resolve the problem for you. 2. Comprehensive Protection: This protective case with an extended frame is specifically designed for the Insta360 X5, providing full coverage against drops, impacts, and scratches. The quality material not only effectively absorbs shock energy but also offers heat dissipation, ensuring the camera maintains an temperature even during prolonged use. 3. Soft foam padding on the and bottom of the cage effectively resists shocks and drops after installation. The specially designed silicone lens cover features a spacious interior, preventing the lens protector from rubbing against the lens during assembly and disassembly, while effectively shielding the lens from sand and gravel damage. 4. No tools required for installation. The camera is placed directly into the extension frame and can be locked manually for easy, tool setup.