Mapping Experiences by James Kalbach Paperback Book

₩69,690
+ ₩24,949 Shipping

Mapping Experiences by James Kalbach Paperback Book

  • Brand: Unbranded
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Mapping Experiences by James Kalbach Paperback Book

Mapping Experiences by James Kalbach Paperback Book

  • Brand: Unbranded
Price: ₩69,690
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₩69,690
+ ₩24,949 Shipping

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Description

This updated book shows your team how to use alignment diagrams to turn valuable customer observations into actionable insight. With this powerful technique you can visually map existing customer experience and envision future solutions.
  • Brand: Unbranded
  • Category: Computing & Internet
  • Format: Paperback
  • Language: English
  • Publication Date: 2020-11-30
  • Publisher / Label: OReilly Media
  • Author: James Kalbach
  • Fruugo ID: 54245775-109999563
  • ISBN: 9781492076636

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